Cancellation

Our substitution/cancellation policy

Paid Workshops Online: 

Should you be unable to attend, a substitute delegate is welcome at no extra cost. Please provide us with their details as soon as possible. We can refund you in full (less a $10 admin fee) if you contact us within 5 working days of the event. No refund or invoice credit note can be issued less than five working days prior to the event. If we need to make any amendments to our scheduled programme we will notify you as soon as possible. In these circumstances, fees will be transferrable to alternative dates or full refunds given if you cannot make the alternative date. For any queries, please contact kiaora@inspiringcommunities.org.nz 

Free Workshops/Webinars: 

We are able to offer these workshops at no cost, thanks to the generous support of our partners and workshop co-hosts. Spaces are limited – please let us know at least 48 hours prior to the workshop if you cannot attend so we can offer your spot to another participant or organisation.  

In-person workshop 

Should you be unable to attend, a substitute delegate is welcome at no extra cost. Please provide us with their details as soon as possible. We can refund you in full (less a $10 admin fee) if you contact us within 5 working days of the event. No refund or invoice credit note can be issued less than five working days prior to the event. If you are unable to attend because you are unwell or are in Covid isolation please contact us as we may be able to provide a partial refund.  If we need to make any amendments to our scheduled programme we will notify you as soon as possible. In these circumstances, fees will be transferrable to alternative dates or full refunds given if you cannot make the alternative date.

Any queries, please contact kiaora@inspiringcommunities.org.nz